Privacy Policy

1. Who We Are

Langa Photography is a family-owned photography business based in Lusaka, Zambia. We provide photography, videography, print, and production services for individual and corporate clients for various purposes.

Contact:

Email
shotsbylanga@gmail.com

Phone

+260 976 236 758

Address

Langa Photography

3094 House of Dodo Business Park

Mutumbi Road

Foxdale Chamba Valley

Lusaka

2. Information We Collect

We collect information necessary to provide our services, communicate with you, and fulfil legal obligations.

2.1 Information You Provide to Us

Contact details: Name, email address, phone number, postal address.
Client details for shoots: Event dates, locations, preferences, special requirements, and names of individuals appearing in photography or videography.
Corporate client information: Company name, position, billing details, project briefs.
Correspondence: Emails, messages, and feedback you send to us.

2.2 Information Collected Automatically

When you visit our website, we may collect:

Usage data: IP address, browser type, pages visited, time spent, referring website.
Cookies and similar technologies: To enhance user experience and analyse site performance. You may adjust your browser settings to refuse cookies.

2.3 Images and Footage

We create and store photographic, audio and video content as part of our contractual services. This content may contain your likeness or your property.

3. How We Use Your Information

We use your information only for lawful and legitimate purposes, including:
- Providing services: Delivering photography, videography, prints, and productions as agreed.
- Communication: Responding to enquiries, confirming bookings, sharing proofs and final deliverables, and sending invoices.
- Improvement: Analysing website usage and client feedback to refine our offerings.
- Marketing: Sharing selected portfolio images, announcing promotions, or sending newsletters. You may opt out at any time by writing to us.
- Legal compliance: Maintaining records as required by applicable laws and regulations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share information only in the following circumstances:
- With your consent: Where you have given us explicit permission.
- Service providers: With trusted third parties who assist in delivering our services (e.g., printing labs, album manufacturers, cloud storage providers). These partners are contractually bound to protect your data.
- Legal obligations: Where required by law, regulation, or legal process.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified of any such change.

5. Images and Copyright

You retain ownership of the images and footage created of you or your property.
Langa Photography retains the copyright to all work produced, unless otherwise agreed in writing.
Marketing and Portfolio Use: Unless you notify us otherwise in writing, your images may be used by Langa Photography for marketing purposes, including but not limited to our website, social media, print materials, portfolio, and promotional content. You may opt out of such use at any time by contacting us in writing.

6. Data Retention

We retain your personal information only as long as necessary to:
Fulfil the purposes outlined in this policy.
Comply with legal, tax, and accounting obligations.
Resolve disputes and enforce agreements.
Client images and project files are typically retained for 3 months following project completion, after which they may be securely deleted unless alternative arrangements have been made.

7. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include:
- Secure password-protected systems.
- Encrypted file storage and transfer.
- Restricted access to personal data on a need-to-know basis.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely infallible.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal retention obligations.
Restriction: Request that we limit the processing of your data.
Objection: Object to the processing of your data for direct marketing purposes.
Data portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at shotsbylanga@gmail.com. We will respond within the timeframes required by applicable law.

9. Third-Party Links

Our website or communications may contain links to external sites. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies.

10. Children's Privacy

We do not knowingly collect personal information from children under the age of 16 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

11. International Data Transfers

If you are located outside Zambia, please be aware that your information may be transferred to, stored, and processed in Zambia where our servers and central operations are based. Data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Langa Photography
shotsbylanga@gmail.com
+260976236758